Reference

How pz345ws Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account, how we use it, and the choices you have over it.

Data collected only for account operationUPI, Paytm, PhonePe transaction data securedNo sale of personal data to third partiesRight to access and correct your dataContact us to request deletion
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pz345ws How pz345ws Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the personal data we hold on your account, correct any inaccuracy, or ask us to delete your information, these are the ways to reach our privacy team…

Email Our Privacy Team Send your data access, correction, or deletion request to our dedicated privacy address. Include your registered email and a brief description of your request so we can locate your account record quickly.
Live Chat Support Start a live chat session from your account dashboard to speak with a support agent about any data or privacy concern. Agents are available during extended hours and can escalate to our privacy team on your behalf.
In-Account Privacy Centre Log into your account and navigate to the Privacy Centre under account settings to download a copy of the data we hold, update your communication preferences, or submit a formal data inquiry without leaving the platform.
HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

We apply layered security to the personal data we hold — from encrypted storage through to access-controlled internal systems — so that only authorised staff handling specific operational tasks can view account…

Data Encryption at Rest and in Transit

All personal data stored on our servers is encrypted. Data transmitted between your browser or app and our platform uses TLS encryption, which means your UPI or Paytm payment details cannot be intercepted in transit between your device and our system.

Cookie Usage and Your Choices

We use cookies to keep your session active, remember your language preference, and measure which parts of the platform you visit most. You can manage or withdraw cookie consent at any time through the cookie settings panel accessible from the footer of every page.

Account Security Practices

We enforce two-factor authentication options for account login and monitor for unusual access patterns such as login attempts from unrecognised devices or locations. Any suspicious activity triggers a hold and an immediate notification to your registered contact.

How Long We Retain Your Data

We retain account data for as long as your account remains active and for a period thereafter as required by applicable financial and anti-fraud regulations. Once the retention period expires, data is securely deleted from our systems in accordance with our internal data lifecycle policy.

Requesting Changes to Your Data

You have the right to ask us to correct inaccurate data, restrict how we process it, or delete it entirely where no legal obligation requires us to keep it. Submit your request through the Privacy Centre in your account settings or via our privacy email address.

Third-Party Data Sharing Limits

We share your data only with payment processors such as UPI networks, Paytm, and PhonePe, and only to the extent necessary to complete your transactions. We do not sell, rent, or trade your personal data with advertisers or unrelated third parties under any circumstances.

Frequently Asked Questions About Our Privacy Policy

These questions cover the most common things our account holders in India ask about how we collect, store, and manage personal data. If your question is not answered here, reach our privacy team through the contact paths listed above.

We collect your name, email address, phone number, and payment identifiers such as your UPI ID or Paytm reference. We also log device and session data for security verification. We collect only what is needed to operate and secure your account.

We share data only with payment processors — UPI networks, Paytm, PhonePe — to complete your transactions. We do not sell or transfer your personal data to advertisers, data brokers, or any unrelated third party. Sharing is strictly limited to what is operationally necessary.

Log into your account and visit the Privacy Centre under account settings to request a copy of the data we hold. Alternatively, email our privacy team with your registered address and we will provide your data within seven working days of receiving your request.

Yes. You can submit a deletion request through the Privacy Centre or by emailing our privacy team. We will delete your data unless we are required by applicable financial or regulatory rules to retain certain records for a defined period after account closure.

Payment identifiers such as UPI IDs and Paytm wallet references are encrypted and stored only to reconcile transactions and prevent fraud. They are shared with the relevant payment processor solely for the purpose of completing or verifying your deposit or withdrawal.

We use session cookies to keep you logged in, preference cookies to remember your settings, and analytics cookies to understand platform usage. You can view, manage, or withdraw your cookie consent at any time through the cookie settings panel in our page footer.

We retain data for the period required by applicable anti-fraud and financial compliance regulations following account closure. Once that period ends, your data is permanently and securely deleted from our systems in line with our internal data lifecycle procedures.

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